If you are in charge of a group of people, then you probably know how difficult it can be to keep everyone happy. Whether you are running your own business, or you have a senior position within the office, you are looked up to. Businesses work, to a large degree, according to a hierarchy of ideas. As long as you, at the top, are demonstrating the right kinds of behaviour, your staff are likely to appreciate it. The truth is, your business is built on the happiness of your employees. Without them doing the hard work they do, there would be no business to speak of. So how can you go about being the kind of manager they want to have? What exactly do people look for in their boss? To help you out, we have put together a list of the top qualities you should try to cultivate.
Be Clear About What You Want
Staff like to know exactly what it is you want from them. We have all been in the situation where our boss did not give us very much to go on. All that happens then is you are left wondering whether you are doing the right thing. Avoid this situation altogether by always being very clear about exactly what it is that you want. When you give orders to someone, ensure that you are clear from the outset. Give an end-product example that you would like to see. Beyond that, also give a considerable timeframe. Nothing too strict, but nothing too flabby either. That way, you are sure to get the kind of work you want. Communication, as always, is key.
Listen To & Follow Up On Complaints
There is nothing more frustrating than feeling like you are not being listened to. Nowhere is this more frustrating than in a workplace. To be the kind of boss your employees trust, you need to show that you are happy to listen. This means listening all the time, not just when there is a complaint to be made. However, showing that you are a good listener will mean that your staff feels comfortable coming to you if something more serious does occur. In those circumstances, it is important that you respond in a way which is level with the situation. For something as serious as a complaint of sexual harassment, you would need to carry out a sexual harassment investigation. Your staff need to know that they can trust you with anything that might occur.
Feedback is essential for any worker. It lets you know where you have gone wrong, and more importantly, what has gone right. If you give consistent, honest yet constructive feedback, everyone will benefit. Your employees will feel more valued, and so will continue to work harder. Not only that, but those above you will be pleased with the results – and that shines well on you. This is the number one rule of employee engagement. Always give constructive feedback. Never give an opinion if it is unnecessary or unhelpful. But always be poised to help your fellow colleagues to grow.